When the ordered product arrives, please be sure to check that there are no defects in the product.

Regarding initial defects upon arrival, the following products will be exchanged free of charge.
・If the product you ordered is different from the product you received ・Damaged or dirty items

If any of the above applies to you, please contact us via chat, email or phone.
TEL: 0887-52-9773

In the event of damage or cracks during use or other issues that cause problems in use, we will provide free support within one year of delivery. (Damage caused intentionally is not covered.)
Any repairs or maintenance after one year will be subject to a fee.
Please consult us each time.

We take every precaution to ensure the quality of our products, but if you find any defects or damage, please let us know within 7 days of receiving the product.
*Returns and exchanges are only possible within one week and only if the item is unused.

TEL: 0887-52-9773
MAIL:info@wooden-toy.net

[Shipping address]
◆ Furniture 〒782-0034
5-4-35 Takaramachi, Tosayamada-cho, Kami-shi, Kochi Prefecture
Nakayoshi Library Head Office/Kochi Factory ◆ Toys 〒769-0401
726, Takadakami, Takadacho, Mitoyo City, Kagawa Prefecture
Nakayoshi Library Mitoyo Toy Factory

If the product breaks or is defective within one year of purchase, we will cover the shipping costs.