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ご納品までの流れ

なかよしライブラリーの製品はお客さまに出来立ての木の香りを楽しんでいただくため、受注生産で製作しております。
以下の流れをご参考にして下さい。

ご納品までの流れ

Frequently asked questions

Can you issue invoices and delivery notes?

Yes. We can issue various certificates with invoices. [Invoice] [Delivery note] [Certificate of origin] [Certificate of legal timber] [Contract agreement] etc.

Is there a place where I can see the actual item?

We have two physical stores, one in Kobe and one in Kichijoji.

Is custom production possible?

Yes, that is possible. We can handle semi-orders where you change the size of a ready-made product, or we can make a fully-ordered product to your specifications.

Is there a free warranty period for the product?

If the product is damaged or the wood warps or cracks within one year, causing problems, we will replace it free of charge. (Intentional damage is not covered.) Since natural wood is used, cracks and warping may occur due to wood shrinkage depending on the room environment. Please understand that this is a natural phenomenon. Wood that has been in use for over a year will become accustomed to the environment to a certain extent, so changes due to shrinkage will be less likely to occur. Even if a defect occurs more than one year after delivery, we will handle it on a case-by-case basis for a fee.

Are there discounts for purchasing products in bulk?

In principle, we will sell at the regular price. However, if you purchase 10 or more units at once, we will consider the price on a case-by-case basis.

Is there a separate shipping charge?

If purchasing a single item, the shipping fee varies depending on the product, so please check the individual product pages. If you purchase in bulk and the quantity is large, we will provide you with a separate shipping estimate.

Founded 30 years ago, we deliver the best products using Japanese wood and handcraftsmanship.

Nakayoshi Library is a specialty store of wooden toys and children's furniture for children from birth to elementary school age. The founder is also a nursery teacher, and has consistently created safe and secure wooden toys and children's furniture for children. They use Japanese wood and manufacture in-house. In addition, by selling directly to customers, nurseries, kindergartens, etc., they are able to hear directly from the children and parents who use the toys, and use that information in their product development.

About Us